Sometimes students just need to talk a little bit about their problems. Others find a hug works for them. I have a clarinet student who used to hate being pushed to the next level. (a high functioning autistic). Now he takes on new challenges readily.A few students may simply have deeper psychological issues that you cannot deal with. I had a 12=year=old student which progress was at least "3 steps forwards, 2 steps back", and sometimes, it was more like 5 or 6 steps back! I asked my teacher to help me with her too, and he thought that she had a huge mental block, perhaps because of one or both her parents.Meri