I'm new to the forum and this thread. I am in the process or looking for a grand (no rush) to replace our Schulze-Pollmann upright. I like all of the comments people make because I learn a little bit more with each.
First off, (growing up playing the trumpet) I am an amateur piano player, but my son is the budding pianist. He is not old enough to have a mature opinion about piano tone and touch and I am not much better. His teacher (professor) has a Steinway (B?) and a Baldwin (?) in his office that my son plays every week. He has also played the Steinway 'D' on stage. I can't say that we go "ooooo" and "aaaahhh" every time we hear them.
We started our process of going to dealers to get better at this. Of course, right away they want to start talking money and one wanted to know what he could do to get us to buy that day. (He even went so far as to tell us how good our son was and to say that he really needed a good piano.) Actually, he was very helpful (in spite of the pushing) because he gave us time to try out different pianos that were side-by-side. Of course, we went straight for the Fazioli. I was not impressed as I thought I would be, but, then again, what do I know? Actually, we know what we like if we hear them side-by-side. We played a Schimmel 189 (6'3"?) and then played a Yamaha C3 right next to it. All it took was about three notes to decide that the Schimmel was better(for us). How much of this is brand-related and how much of this is dependent on the particular piano and prep work, I don't know. The Estonia also didn't compare with the Schimmel, but we definitely liked the NWS Special Edition Schimmel better than the regular Schimmel 189. (Worth the extra price, I don't know.) The NWS was also a 7 footer, and that can make a difference too.
We then went to a Steinway dealer and played an 'O' followed by the 'A'. (both made in the US?) It was no contest. The 'A' was far superior to the 'O', but, then again, they spent two days prepping the 'A'. The salesmen and women in the store also thought that the 'A' (that particular one) was pretty special, which could have been a patronizing comment, but I don't think so. I also don't like the idea that they are, in effect, telling us that you have to be very careful about selecting "the" piano you want. ARRRGGGGHHH! Well, I already knew that. I just have to get good enough to figure that out on my own or pay someone to help me. A salesman told us that about 15 percent of Steinway buyers don't play the piano and don't worry about picking out "the" piano.
Then, there is the problem that the pianos are not in the same room. If they were, then life would be much easier. The on-line sound test comparisons between pianos is a little helpful, but my speakers are poor and I have more difficulty deciding than when I am next to them in person. When I hear them side-by-side, I don't have any problems.
Of course, I don't know if I like the 'A' better than the NWS Schimmel. The Schimmel is a lot less! The difference may be obvious, but I can't tell. We tried out a Shigeru Kawai (SK-2) at another dealer and we thought that was wonderful! I would like to hear a SK-3, but I think I need a lot more ear training to pick between two pianos at two different locations.
Our next stop is at a dealer who carries August Forster pianos. Unfortunately, there are no Bluthner, Bechstein, or Grotrian dealer for hundreds of miles. (How important is it to have an authorized dealer nearby?) Our problem is that we can't decide between pianos at different locations and we worry about selecting a "good" piano from a "bad" piano of a particular make and model. Then again, perhaps we need to pick one we like now and hope it has enough trade-in value (any comments about this?) when we ever do figure it out.
I apologize for the long comment. Any advice would be helpful.