i am going through some B problems . i'm frustrated with the new B i bought two years ago. I fell in love with it (not the price---8 more years to pay.) has an extremrly rich tone, but after playing on it for two years it seems to be lacking something--can't put my finger on it. the head technician from the dealership is coming in a few days to look at the action. noticed recently that the repeat is very sluggish. ironically i really became aware of it after encouraging a student of mine to purchase a boston, and having played on it, realizing that the action felt better!much better repeat action. also was at the Steinway dealership the other day and played a new B. sounded like a hamburg B---awesome-- and seemed that the factory prep was extensive. maybe they are reacting to all the bad press and cleaning up their act a bit? maybe my piano needs voicing? maybe action problems affect tone? don't know much about the technical aspects of piano(as i should!)any feedback?