Open the lid and peek down at the hammers. Do they move forward when you press the soft pedal? If not, the stick attached to the pedal has probably jumped out of its position or something. An easy thing to fix, and nothing serious.
This is dead easy, but tricky to describe with words.1. Take off all covers, ie the one in front of your nose when you sit down, and the one in front of your knees.2. At floor level, look at the soft pedal. A stick goes sideways to the left end. There another stick goes straight up to the lever which is supposed to move the hammers forward. Is this second stick attached?
Okay. I've taken off both covers. I think I have found the unattached stick. There is a whole for it at the bottom of the piano, but I'm not sure where it's meant to attach to at the top/bottom of the piano? I can't see anywhere obvious for it at the top, except one place but it won't let me put it in there..Thanks for your help here,