chat

[tanman]

what is going on in there? and what is ps doing to it?

[Petter]

Yea, I miss the chat.

[concerto_love]

I hope the chatroom will be back soon.. we miss spa!!!

[G.W.K]

The Chat is currently closed for maintenance. Since the forum has recently been updated, the Chat will be getting updated also probably.

G.W.K

[concerto_love]

let's pray so the chat can open again soon... 

[shortyshort]

let's pray so the chat can open again soon... 

Who to?

Nils??

[allthumbs]

Who to?

Nils??

Yes, of course. Pray to the Piano Street Gods.

[G.W.K]

Pray to the Piano Street Gods.

LOL

That's one way to put it...

G.W.K

[shortyshort]

Yes, of course. Pray to the Piano Street Gods.

Their status was removed a while back. 

[nilsjohan]

The chat will probably open tomorrow, Monday.

[concerto_love]

oh, I see. thanks, nils

[concerto_love]

.... (yaaaaay!! God hear my prayer!! thanks, God!!  )

[tanman]

it's monday here and chat still isn't working. 
I'm gonna be first to open spa!

[nilsjohan]

The chat is now online again.
Thanks for you patience!
 

[db05]

The chat is now online again.
Thanks for you patience!
 

No more [x users in chat]? Can't find it.
Well I guess I have to check in to find out.

[shortyshort]

No more [x users in chat]? Can't find it.
Well I guess I have to check in to find out.

Yes, very annoying.

And it looks no different than before.

Not alot done in 2 weeks.

[pianochick93]

Chat.

Now I'm bouncing...this is a good point of an otherwise really bad day. Thanks Nils!

[db05]

No more [x users in chat]? Can't find it.
Well I guess I have to check in to find out.

Ah, it's fixed. Thanks!

[tanman]

 
it's no different than the last one 
and I think it's actually slower...

[nilsjohan]

It's the same chat as before the forum upgrade:

The chat is temporary closed because of general maintainance work in the forum. We are not upgrading the chat at the moment but will look into that later.

[pianoplayer88]

Well, for some reason, I can't get into the chat. It just comes up as a blank page. Maybe it's my computer...

[morningstar]

Well, for some reason, I can't get into the chat. It just comes up as a blank page. Maybe it's my computer...

OK have you got a firewall? if so what is it called?

[pianoplayer88]

no i don't think i have a firewall.

[morningstar]

no i don't think i have a firewall.

Hmmm. Some kind of spyware...? Or-do you have Windows on your computer?

[pianoplayer88]

We have Windows Internet Explorer. And yes we have spyware.

[morningstar]

We have Windows Internet Explorer. And yes we have spyware.

Could be the windows firewall in theory, but haven't heard of it specifically blocking flash applications...as in spyware removal stuff or the bad stuff?

[cherub_rocker1979]

Paige, try installing the Adobe Flash Player https://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

[shingo]

I can't get in either anymore, did for a while after the upgrade, but as of yesterday I just see the blue login screen.

[morningstar]

I can't get in either anymore, did for a while after the upgrade, but as of yesterday I just see the blue login screen.

And what-it won't let you login or you haven't tried it yet?

[pianoplayer88]

Paige, try installing the Adobe Flash Player https://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash

It's not my computer. It's my parents, but I think we've already installed that.

[morningstar]

It's not my computer. It's my parents, but I think we've already installed that.

May need to be updated as well.

[shingo]

Yeah I already have the latest flash player but still I can't log in. Just stuck at the login page.

[morningstar]

OK this is kinda getting tricky...Hey Nils, you want to shed some light on this or what? You set this thing up!

[nilsjohan]

Yes, it's tricky and almost impossible to diagnose the problem here.
I suggest that anyone with such problems contact us on customerservice@pianostreet.com or in the live support chat (which is usually online during European business hours) to get help.

Some general advice is, as already mentioned, to upgrade to or reinstall the latest flash player. It could also be worth trying to clear the web browser's cookies and temporary Internet files.

[shingo]

I knew as soon as I sent an email off that I would figure it out.

This may sound stupid now, but I was trying to sign into chat without having signed in on the main forum. This worked before...

Now however it seems you have to sign in on the forum, then sign into chat in order for it to work.

 

[shortyshort]

I knew as soon as I sent an email off that I would figure it out.

This may sound stupid now, but I was trying to sign into chat without having signed in on the main forum. This worked before...

Now however it seems you have to sign in on the forum, then sign into chat in order for it to work.

 

Yes, I think this is better.

Sometimes I used to look at the "Members online" list, and think certain people may be in there. But it was usally loads of newbies who had not loggod into the main forum.

[G.W.K]

But it was usally loads of newbies who had not loggod into the main forum.

That is unusual...WHY do they never post or log onto the forum but are ALWAYS in the chat? Hmmm...strange.

G.W.K

[morningstar]

That is unusual...WHY do they never post or log onto the forum but are ALWAYS in the chat? Hmmm...strange.

G.W.K

They can log in through the main forum and then close the forum window but still stay in the chat, I've done it a couple of times. Hey pp88, you reading this?

[pianoplayer88]

Yes I'm reading this...Not that it helps.

[morningstar]

Yes I'm reading this...Not that it helps.

ah well that sucks. nils, any other ideas in that powerhouse of a brain?

[giannalinda]

i dont know.
The chat never works.
My message appears like a minute later after i type it.
Sometimes it doesnt even post the message.
Its really slow
it kicks me out a lot
I hate it lately
i really like to go on the chat...but I dont want to if it doesnt work.
It barely ever works.
Its sooooooo ssssslllloooowwwww!!!!!!!!

[tds]

My message appears like a minute later after i type it.

5 minutes in my case 

[giannalinda]

really tds? thats horrible! i thought that a minute was bad! try quitting the internet and re entering. hope this helps