Piano Forum

Piano Street Magazine:
A Free Grand Piano? – Scammers Target Piano Enthusiasts

If you’re in the market for a piano, be cautious of a new scam that’s targeting music lovers, businesses, schools, and churches. Scammers are offering “free” pianos but with hidden fees that can add up to hundreds of dollars and, as you may have guessed, the piano will never be delivered. Read more

Pages: [1] Go Down

Topic: Exchange or Repair (Read 1945 times)

dickrichards

PS Silver Member
Newbie
Posts: 5

Exchange or Repair

on: September 01, 2009, 10:04:03 PM

Hello everybody,
I'm new to this forum as well as piano.
I would like some opinions in regards to my situation.
Three weeks ago I purchased a Casio AP-500 Digital Piano. I am satisfied with the sound and I love the feel.
A few days ago, a crackling static sound starting coming from the speakers. At first I thought it was a loose speaker connection, but the same sounds were present while using the head-set. The sound is intermittent. It happens regardless of volume level.
Should I exchange it for a new one or should I have it repaired?
What would you do?

Thanks in advance for your advise,
Richard

Logged

Bob

PS Silver Member
Sr. Member
Posts: 16373

Re: Exchange or Repair

Reply #1 on: September 01, 2009, 10:42:59 PM

Exchange it for new while it's under warranty. Let them deal with it.

Logged

Favorite new teacher quote -- "You found the only possible wrong answer."

dickrichards

PS Silver Member
Newbie
Posts: 5

Re: Exchange or Repair

Reply #2 on: September 02, 2009, 11:31:54 PM

Thanks for the input Bob.
I will follow your advise.
Thanks,
Richard

Logged

Bob

PS Silver Member
Sr. Member
Posts: 16373

Re: Exchange or Repair

Reply #3 on: September 03, 2009, 01:13:45 AM

It's tough with electronics.

You might want to get a good surge protector and unplug the whole thing when you're not using it. Prevent things from getting fried.

Logged

Favorite new teacher quote -- "You found the only possible wrong answer."

gyzzzmo

PS Silver Member
Sr. Member
Posts: 2209

Re: Exchange or Repair

Reply #4 on: September 03, 2009, 03:56:08 PM

If you bought a new one, i'd go back to the dealer where you got it from and try getting a new one

Logged

1+1=11

dickrichards

PS Silver Member
Newbie
Posts: 5

Re: Exchange or Repair

Reply #5 on: September 03, 2009, 05:11:26 PM

It was actually plugged in to a very expensive surge protector.
I will try to return the piano today.
Thanks.

Logged

Sign-up to post reply

Pages: [1] Go Up

For more information about this topic, click search below!

Piano Street Magazine:
Watch the Preliminaries of the Chopin Competition

The Preliminaries of the 19th International Chopin Competition are underway in the Chamber Music Hall of the Warsaw Philharmonic. From April 23 to May 4, 163 pianists from 28 countries are performing their best Chopin etudes, nocturnes, scherzos, and mazurkas. Watch all performances online and form your opinion about who is worthy of a place in the final stages of the competition this October. Read more

Piano Forum

Piano Street Magazine:A Free Grand Piano? – Scammers Target Piano Enthusiasts

Topic: Exchange or Repair (Read 1945 times)

Piano Street Magazine:Watch the Preliminaries of the Chopin Competition

Piano Street Magazine:
A Free Grand Piano? – Scammers Target Piano Enthusiasts

Piano Street Magazine:
Watch the Preliminaries of the Chopin Competition