Get an iPod. Don't get it because it has the best features around (it is not the best), or for the larger storage options than others (160 GB max), but get it for the amazing customer service they have compared to other companies. If you have a problem, you report it online and they send you a prepaid box to send it back. I had a problem once, I sent it in, and I had it back within two weeks, for no charge (under their free 90 day plan, which can be extended to 2-4 years for almost nothing). And besides, iPods these days are dirt cheap, compared to back in the day when they were $400+.