Piano Forum

Piano Street Magazine:
Watch the Chopin Competition 2025 with us!
Great news for anyone who loves Chopin’s music! Piano Street’s Chopin Competition tool now includes all 1,848 recorded performances from the Preliminary Round to Stage 3. Dive in and listen now! Read more
Pages: [1]   Go Down

Topic: Account Subscription  (Read 4592 times)

Offline heriwalone

  • PS Silver Member
  • Newbie
  • ***
  • Posts: 9
Account Subscription
on: December 16, 2019, 02:48:55 AM
Dear all, apologize profoundly for posting potentially unrelated thread but I wish to cancel my account subscription. Emailed pianostreet@customerservice.com couple days ago and no response. :-[
Logged

Offline nilsjohan

  • Administrator
  • Sr. Member
  • ******
  • Posts: 1645
Re: Account Subscription
Reply #1 on: December 16, 2019, 09:48:47 AM
Hello heriwalone,
The email address for support is customerservice@pianostreet.com.
We have now cancelled your subscription.
Logged

Offline heriwalone

  • PS Silver Member
  • Newbie
  • ***
  • Posts: 9
Re: Account Subscription
Reply #2 on: December 16, 2019, 02:52:54 PM
For this month as well please...? (I thought I was told it's 30 DAYS MONEY GUARANTEE and such.) Thanks so much Admin!
Logged

Offline nilsjohan

  • Administrator
  • Sr. Member
  • ******
  • Posts: 1645
Re: Account Subscription
Reply #3 on: December 16, 2019, 07:02:40 PM
For support issues and questions regarding your account, please contact customerservice@pianostreet.com
Just ask for the 30-days-money-back guarantee and your payment will be refunded.

Logged
Pages: [1]   Go Up
For more information about this topic, click search below!
 

Logo light pianostreet.com - the website for classical pianists, piano teachers, students and piano music enthusiasts.

Subscribe for unlimited access

Sign up

Follow us

Piano Street Digicert